At Allonda, we believe that trust is the cornerstone of any lasting relationship with our customers. Whether you’re dining with us, booking a wedding, or simply browsing our website, we want you to feel confident in the information you read. That’s why we have established a clear and rigorous Fact Check Policy to ensure that every piece of content on our website—be it our menus, services, event descriptions, or blog articles—is accurate, up-to-date, and reliable.
This policy outlines how we verify facts, who is responsible for the process, how we handle updates, and how you can report errors. Our goal is to provide you with consistent, credible, and trustworthy content at all times.
Our Commitment to Accuracy
We understand the importance of accuracy in everything we present—from our food offerings to our event capabilities and wellness practices. Our team is committed to fact-checking all published content thoroughly before it goes live. We ensure that:
- All menu items, ingredients, and prices are current and reflect our actual offerings.
- Event space descriptions, capacities, and services are presented truthfully.
- Business hours and contact information are regularly updated.
- Blog posts about food, wine, and event planning are supported by industry knowledge and reputable sources.
We do not compromise on accuracy because we respect your time, trust, and expectations.
What We Fact-Check
We verify a wide range of information across the website and blog, including:
1. Menu and Culinary Information
- Ingredients used in our dishes
- Nutritional facts (when applicable)
- Allergen information
- Descriptions of food and drink items
- Prices and portion sizes
2. Event and Venue Information
- Seating and standing capacity of spaces like The Mezzanine and The Dining Room
- Customization options and inclusions
- Availability of private bar, servers, and restrooms
- Wedding and event packages
3. Opening Hours and Contact Details
- Day and time availability for breakfast, lunch, and dinner
- Booking policies and reservation procedures
- Email and phone number accuracy
4. Business Practices
- Sustainability and sourcing initiatives
- Health and safety standards
- Policies for private events, cancellations, and deposits
5. Blog Content
- Food and beverage trends
- Wine pairings and tips
- Event planning advice
- Local recommendations around Newstead, QLD
Our Fact-Checking Process
We take a multi-step approach to verifying the content on our website:
1. Research & Data Collection
Each piece of content is backed by firsthand knowledge from our team, chefs, and event coordinators. When additional research is needed, we refer only to trustworthy and up-to-date sources, such as:
- Reputable culinary journals
- Hospitality industry guides
- Food safety authorities (e.g., Food Standards Australia New Zealand)
- Trusted event management resources
2. Internal Review
Before anything goes live, it is reviewed by at least two staff members. For instance:
- Menu updates are cross-checked by both the Head Chef and Restaurant Manager.
- Event information is verified by our Events Coordinator and Marketing Team.
- Blog content is reviewed by a content editor with experience in hospitality writing.
3. Final Approval
Only after all data has been verified and approved internally do we publish content. The final approval is done by the Communications Manager or a designated team lead.
Timeliness of Updates
We know that information can change quickly, especially in a dynamic industry like hospitality. That’s why we review and update all major content areas on a monthly basis or immediately if there’s a significant change, such as:
- A price adjustment
- Change in operating hours
- Menu or service updates
- Temporary closures due to events or maintenance
If changes are made, we add a “Last Updated” tag where relevant to inform users of the revision date.
User-Submitted Corrections
We highly value the feedback of our customers, community members, and online readers. If you notice any inaccuracies or have questions about any content on our website, you can report it to us directly.
How to Report:
- Email: allonda05@gmail.com
- Subject Line: “Website Fact Check Concern”
- Please include:
- The exact URL of the page
- A screenshot or quote of the inaccurate content
- Suggested correction, if available
- Any relevant sources or supporting info (optional)
Our team will investigate your submission, and if verified, we’ll correct the content within 5 business days.
Third-Party Content
At times, our blog or content pages may include quotes, statistics, or insights from third-party sources such as guest chefs, food critics, or wine experts. In such cases:
- We ensure proper attribution to the source.
- We confirm the credibility and relevance of the external content.
- We avoid misleading or out-of-context references.
We do not publish unverified claims or promotional content from unaffiliated individuals or organizations.
Editorial Independence
Although our website serves as both a promotional platform and an informative guide, we maintain editorial independence in our blog and content pages. Our fact-checking process ensures that all content—whether related to business, food trends, or events—is created without misleading influence or exaggeration.
Our reputation depends on being honest, transparent, and accurate.
Responsibility and Transparency
Allonda takes full responsibility for the information shared across our digital platforms. We do not outsource content creation or allow unchecked guest posts. The accuracy of our published content reflects the commitment of our in-house team.
We take transparency seriously, which is why our Fact Check Policy is publicly available. It is reviewed annually to reflect current practices and improve reliability.
Conclusion
At Allonda, your trust is as important to us as your dining experience. Whether you’re enjoying a meal, planning a wedding, or reading our blog, we want you to feel assured that every piece of information is honest, useful, and verified.
We are committed to maintaining high editorial standards and delivering trustworthy content that reflects the quality and integrity of our restaurant.
For any concerns, corrections, or suggestions, please contact us at allonda05@gmail.com. We are here to listen, learn, and improve.