At Allonda, we value your trust. Whether you’re booking a table, planning a private celebration, or simply browsing our website, we are committed to protecting your personal information and ensuring that your experience with us is safe, respectful, and transparent.
This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website or services. By visiting https://allonda.com.au, you agree to the practices described below.
Who We Are
Allonda is a modern European dining destination located in Newstead, QLD. Our website serves as a platform for reservations, events, and updates about our venue, menu, and services. Our commitment to your privacy aligns with our core values of trust, hospitality, and customer care.
What Information We Collect
We collect information directly from you when you use our website or communicate with us. This may include:
- Full name
- Email address
- Phone number
- Booking details
- Event inquiries
- Messages sent through our contact forms
- Any other data voluntarily provided through forms or email
We may also collect non-personal information such as:
- IP address
- Browser type and version
- Device type
- Pages visited on our website
- Date and time of access
This information helps us improve our website, understand how visitors use it, and maintain security.
How We Use Your Information
Your information is used to enhance your experience and provide our services effectively. Uses may include:
- Responding to inquiries or event bookings
- Processing reservations
- Sending confirmation emails
- Improving website functionality and content
- Sending important service-related announcements
- Communicating promotions or news with your consent
We only use your personal data for purposes that are necessary and relevant to your interaction with Allonda.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience. Cookies help us remember your preferences, track website performance, and deliver relevant content.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect your experience on our site.
Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. Your information may be shared in limited ways, such as:
- With trusted third-party service providers who assist in operating our website or managing our communications
- With legal or regulatory authorities if required by law
- In the event of a business restructure or transfer, where user data may be part of transferred assets
All shared data is handled with care and used only for the intended purpose.
Data Security
We take data security seriously. Our website uses security measures such as encryption, firewall protection, and secure server hosting to protect your information from unauthorized access or misuse.
While we do our best to safeguard your data, no method of online transmission or storage is completely secure. We encourage you to protect your passwords and avoid sharing sensitive information through public networks.
Third-Party Links
Our website may contain links to third-party websites, such as online reservation platforms or social media profiles. These external sites operate independently and are not covered by this Privacy Policy.
We recommend reviewing the privacy policies of third-party sites before submitting any personal information to them.
Email Communications and Marketing
If you have opted in to receive updates, newsletters, or event notifications, we may send you occasional emails. You can unsubscribe at any time using the link provided in each email, or by contacting us directly at info@allonda.com.au.
We never spam, and we respect your right to control the communication you receive from us.
Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Object to specific uses of your information
To make a request or ask questions about your data, you can contact us at allonda05@gmail.com.
Children’s Privacy
Our website is not directed toward children. We do not knowingly collect personal data from individuals under the age of consent as defined by local laws. If you believe that a child has submitted personal information to us, please contact us so we can remove it promptly.
Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we do, the updated policy will be posted on this page with the revised date.
We encourage you to review this page from time to time to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, or how your personal information is being handled, please get in touch with us:
Allonda Restaurant
19 Longland Street
Newstead, QLD 4006
Email: info@allonda.com.au / allonda05@gmail.com
Phone: (07) 3217 6121
Your trust is important to us, and we are committed to protecting your privacy in every interaction.